Terms of sale

Last updated: 10 November 2026

These terms apply when you buy goods from Bracken & Bowl. The seller is Joshua Brennan, trading as Bracken & Bowl, based in Manchester, United Kingdom. Please also read our Shipping policy and our Refund and returns policy.

This is a plain-language store policy, not legal advice. Your legal rights as a UK consumer are not affected.

Your contract with us

When you place an order, you are offering to buy the goods from us. A contract is formed when we accept your order, usually by sending an order confirmation email. We may decline an order, for example if an item is unavailable or if there is a clear error in the price or description. If that happens, we will let you know and refund any payment already taken.

Orders are fulfilled by our suppliers and sent to the delivery address you give at checkout. We remain the seller, and we are responsible to you for the order.

Prices and payment

Prices are shown in pounds sterling (GBP). The total you pay, including any shipping cost and any tax shown, is confirmed at checkout before you pay. Payment is taken when you complete checkout, using the payment methods offered there. Card payments are processed securely by Shopify and our payment provider. We do not store your full card details.

Delivery

Delivery costs and estimates are shown at checkout. Risk in the goods usually passes to you when they are delivered to the address you provided, but this does not affect your rights if the goods are faulty, damaged or not as described.

Cancellations, returns and faulty goods

UK consumers usually have 14 days after receiving goods to change their mind, and additional rights if goods are faulty or not as described. The details, including how to request a return by email and who pays return postage, are set out in our Refund and returns policy.